Zkin Privacy Policy
This Privacy Policy explains how ZKIN collects, uses, stores, and shares personal information when you use our webstore. By accessing or purchasing from our webstore, you agree to the terms set out below.
1. Information We Collect
We collect personal data necessary to process your orders and improve your shopping experience:
1.1. Personal Information: Name, address, email address, phone number, and payment information (processed securely by Stripe).
1.2. Account Information: Login credentials if you create an account on our website.
1.3. Order Details: Products purchased, order history, and delivery preferences.
1.4. Technical Data: IP address, browser type, device information, and browsing activity collected via cookies.
2. How We Use Your Information
Your data is used for:
2.1. Processing and fulfilling orders, including payment processing and shipping.
2.2. Communicating updates, order confirmations, and customer service inquiries.
2.3. Improving our webstore, product offerings, and customer experience.
2.4. Complying with legal obligations, such as fraud prevention and tax reporting.
2.5. Sending marketing communications through Mailchimp, where you have opted in. Mailchimp’s privacy policy applies to the handling of your marketing data.
3. Data Storage and Security
3.1. Data is stored securely on third-party cloud servers, with physical server locations determined by the provider.
3.2. Payment details are processed directly by Stripe and are not stored on ZKIN’s servers.
3.3. We retain personal data only as long as required for business or legal purposes, without a specific retention period.
4. Sharing Your Information
4.1. We do not sell or rent your personal information to third parties.
4.2. We may share your data with:
Service Providers: Including Stripe, Mailchimp, DR-IME Holding LTD and Hive, to process your orders and provide customer support.
Legal Authorities: When required to comply with applicable laws or protect our rights.
5. Your Rights
Under the UK GDPR and related laws in England and Wales, you have the following rights:
5.1. To access the personal data we hold about you.
5.2. To request correction or deletion of your personal data.
5.3. To withdraw consent for processing or marketing communications.
5.4. To file a complaint with the Information Commissioner’s Office (ICO) if you believe your privacy rights have been violated.
6. Cookies
6.1. Our website uses cookies to enhance functionality and analyze web traffic.
6.2. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our webstore may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies.
8. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
Email: hello@zkinhub.com
Address: 36 Scotts Road, Bromley, England, BR1 3QD