Shipping Policy
Processing Time
• All orders are processed within 48 hours.
• Orders are not shipped or delivered on weekends or public holidays.
• If we are experiencing a high volume of orders, processing may be delayed. We will notify you of any delays via email or phone.
Shipping Rates & Delivery Estimates
• Shipping charges for your order will be calculated and displayed at checkout.
• Shipping providers:
o Royal Mail Tracked 48: Free
o DPD UK Next Day: £4.99
• Please note that delivery times may vary depending on your location and unforeseen circumstances (e.g., weather delays).
International Shipping
• We currently do not ship internationally.
• International customers are responsible for any customs duties, taxes, or import fees required by their country.
Order Tracking
• Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment.
Damages & Lost Items
• If your order arrives damaged or is lost in transit, please contact us immediately at admin@zkinhub.com.
• Retain all packaging materials and damaged items for claims.